The Apple TV streaming box is different from the Apple TV application. To install a third-party player, your box needs the App Store and a supported tvOS version.
Before you begin
Have your full device model and country ready. Confirm that the player supports the access format supplied with your order. Application availability and licence costs can vary by version and store region.
Set up your Apple TV
- Identify the Apple TV model and confirm that the App Store is available.
- Search the box’s App Store for a tvOS version of the recommended player.
- Install and open the application; an iPhone purchase does not always include an Apple TV version.
Configure your assigned access
Use the connection method confirmed by support. Keep your playlist link and credentials private. If your IBO Player version requires a device identifier and key, we explain what to share privately before helping add the authorised playlist.
Test before settling in
Open an included programme, check picture, sound and navigation, then close and reopen the player to check that the configuration is saved. Ask support about any missing programme rather than buying another activation.
One device, one connection
Do not use the same subscription link on two devices: access can be blocked. Ask support before moving your setup to a replacement device. This rule is separate from whether your internet provider changes your public IP address.
AirPlay is a separate option in some applications. Support varies by player, content and receiving device.