These devices can use particular connection methods. Confirm the full model and accepted service format before ordering rather than assuming all portal-based boxes work alike.
Before you begin
Have your full device model and country ready. Confirm that the player supports the access format supplied with your order. Application availability and licence costs can vary by version and store region.
Set up your MAG / Formuler
- Send support the full manufacturer and model name.
- Confirm the connection method accepted by the device and supplied by the service.
- Configure only the portal or account assigned to your access, following the model’s documentation.
Configure your assigned access
Use the connection method confirmed by support. Keep your playlist link and credentials private. If your IBO Player version requires a device identifier and key, we explain what to share privately before helping add the authorised playlist.
Test before settling in
Open an included programme, check picture, sound and navigation, then close and reopen the player to check that the configuration is saved. Ask support about any missing programme rather than buying another activation.
One device, one connection
Do not use the same subscription link on two devices: access can be blocked. Ask support before moving your setup to a replacement device. This rule is separate from whether your internet provider changes your public IP address.
The hardware MAC address of a box and an identifier displayed by an application are not interchangeable.