Samsung televisions commonly use Tizen. An Android installation file cannot be installed directly on Tizen. Check your full model code and the applications offered by your television’s own store.
Before you begin
Have your full device model and country ready. Confirm that the player supports the access format supplied with your order. Application availability and licence costs can vary by version and store region.
Set up your Samsung Smart TV
- Find the complete model code in the television settings or on its label.
- Open Apps from the television home screen and search for the exact recommended player.
- Check the publisher, licence conditions and availability in your store region before installing.
Configure your assigned access
Use the connection method confirmed by support. Keep your playlist link and credentials private. If your IBO Player version requires a device identifier and key, we explain what to share privately before helping add the authorised playlist.
Test before settling in
Open an included programme, check picture, sound and navigation, then close and reopen the player to check that the configuration is saved. Ask support about any missing programme rather than buying another activation.
One device, one connection
Do not use the same subscription link on two devices: access can be blocked. Ask support before moving your setup to a replacement device. This rule is separate from whether your internet provider changes your public IP address.
If the app is missing, send us your television model. A compatible HDMI streaming device may be an option after checking its requirements.